Frequently Asked Questions about Exceed's Smart Homeowners Program

How can I take advantage of this opportunity?

Click on any GET STARTED button on our website. It’s really simple, and takes about three minutes.

If you own a home worth at least $100,000, and the value of your home is greater than your outstanding mortgage (your home is not ‘underwater’) all you need to do is agree that IF you ever CHOOSE to sell your home in the future, you will use any Cooperating Real Estate Broker you select servicing your neighborhood to help you with your future sale. You may change your selected Cooperating Real Estate Broker one or more times at any time. If you have not yet done so, please visit our Broker Locator, enter your zip code, and you’ll see the top, biggest and best Cooperating Real Estate Brokers in your market. We are continuing to add additional Cooperating Real Estate Brokers.

You are under no obligation to put your home on the market or sell it, now or ever, but the gift cards are yours to keep.

How is the value of my home determined to see if I am eligible to participate and to determine the value of the gift cards I will receive?

The value of your home is determined by third party fair market value analysis of similar homes sold recently in your area. We do not send anyone to visit or inspect your home.

Is it true I never have to sell my home?

Yes. You are under no obligation to put your home on the market or sell it, not now, not at any time in the future. As a Smart Homeowners Program℠ Member, you will still receive your gift cards from us during each of your first five years of being in the program. If you choose to and do sell your home in less than five years, any additional gift cards not yet issued will be provided to you within 30 days after your closing.

Is the Smart Homeowners Program real?

A. Yes. We are able to pay our Members because when Smart Homeowners Program℠ Members choose to sell their home in the future, Exceed is the referral source that brings our Smart Homeowners Program℠ Member homeowners to the Member’s chosen Cooperating Real Estate Broker. When you decide to sell your home in the future, whenever that may be, use your choice of any participating real estate broker from our national network, already the largest in the nation. It’s that simple! You will never pay us or anyone else for the gift cards we will send to you. There is no hidden catch or hidden cost.

What if I sign-up and choose to put my home on the market today or at some point in the future and it does not sell?

Since you are under no obligation to sell your home now or ever, you are under no obligation if your home does not sell. In the event that your home does not sell, you simply need to use a Cooperating Real Estate Broker if and when you next choose to sell your home. You may change your Cooperating Real Estate Broker selection at any time. To see all of the top, biggest, and best Cooperating Real Estate Brokers in your neighborhood, please click here.

If I decide I want to sell my house, who sets the price?

You may receive advice from your selected Cooperating Real Estate Broker, but YOU SET THE PRICE.

What if I take my house off the market before it sells?

YOU ARE UNDER NO OBLIGATION TO PUT YOUR HOME ON THE MARKET OR SELL IT, NOW OR EVER. However, in the event that you take your house off the market before it sells you will still need to use a Cooperating Real Estate Broker IF you again choose to sell your home in the future.

How much will the value of my gift cards be?

You are allocated, according to the information below, your $300, $500, $1,000, $2,000, $4,000 or $10,000 in gift cards as soon as you sign up for the Smart Homeowners Program℠. If approved as a Smart Homeowners Program℠ Member you will receive a $100, $200, $400, $800 or $2,000 gift card during each of your first five years in the Smart Homeowners Program℠.

Smart Homeowners Program℠ Gift Card Value Grid

Home Value Number of Cards Total Dollar Value
$100,000-$149,999: 3 x $100 gift cards = $300 in gift cards
$150,000-$299,999: 5 x $100 gift cards = $500 in gift cards
$300,000-$499,999: 5 x $200 gift cards = $1,000 in gift cards
$500,000-$999,999: 5 x $400 gift cards = $2,000 in gift cards
$1,000,000-$4,999,999: 5 x $800 gift cards = $4,000 in gift cards
$5,000,000 or more: 5 x $2,000 gift cards = $10,000 in gift cards

* Under $100,000: Ineligible

What if my home is currently on the market but I want to sign up?

You cannot sign up while you are under contract with another real estate broker. Should that listing contract expire and your home has not yet sold you may then sign up and qualify for your gift cards. At that time you may select any Cooperating Real Estate Broker and re-list your home immediately without any time wasted, or, you may simply sign up to receive your major brand gift cards and choose to wait until you are ready to re-list your property for sale in the future at any time you next decide to sell your home. And of course if you sign up and choose to and do sell your home during the first five years you will receive any remaining gift cards you have not yet received within 30 days of closing your sale.

What if my home is damaged by a natural or other disaster (fire, tornado, earthquake, flood or hurricane)?

Whether or not you rebuild is up to you, your insurance company and your mortgage holder (if you have a mortgage). You are under no obligation to ever sell your home. If you choose to sell your home — rebuilt or not as you choose, you will use a Cooperating Real Estate Broker you select.

Who do I call if I have a problem with my gift card I received? When I receive my gift card will it be activated?

When you receive your gift card you will be provided with simple instructions for its activation (some brands’ gift cards are already active when they are sent to you). If you have any problem with your gift card, please contact Exceed.

Do I really pay $0 to sign up?

Yes. You pay $0 for the gift cards. You simply agree to use a Cooperating Real Estate Broker you select IF in the future you choose to sell your home. If you do, Exceed will receive a referral fee from the Cooperating Real Estate Broker you select to help you with your sale. We are sharing, up front, a portion of our anticipated future referral fee by providing you with gift cards during each year of the first five years you are a part of our Program. Whether in the future you choose to and do sell your home using any Cooperating Real Estate Broker you select, or, if you NEVER sell your home, you never pay us anything, ever.

To what am I committing?

If you ever choose in the future to sell your home, you’ll use a Cooperating Real Estate Broker you select for your future home sale. You are never obligated to list your home for sale, or sell it. If you never sell your home, or if you sell your home in the future using any Cooperating Real Estate Broker you choose, you never have to pay us anything, ever.

Am I paying a higher commission rate when I sell my home by accepting the gift cards?

No. Exceed is paid an industry standard referral fee from the Cooperating Real Estate Broker you select, this is very common in the industry and does not increase your commission one penny. Our Cooperating Real Estate Brokers by contract are not permitted to charge you more than the local market commission rate they typically charge a homeowner with a similar home.

If I own more than one home, may I choose to participate with more than one home, and receive additional gift cards for each home?

Yes. You may choose to participate with as many homes as you own, and you may select the same or a different Cooperating Real Estate Broker for each home you own, and you may select and receive additional gift cards for each home you enroll into the Program. You may add an additional home by setting up a second Member account using a second email address when registering (each unique email and password corresponds to one home). You may enroll any additional homes you own into the program at any time.

If my house is worth less than $100,000, can I participate?

No. You must own a home with a current market value of at least $100,000.

Can I decide later to sell my home myself without using a real estate broker?

Yes. If in the future, ONLY IF you choose to sell your home WITHOUT using a Cooperating Real Estate Broker, you may exercise an early termination option by paying us 1.05% of the sale price if and when your home sells. You are never obligated to list your home for sale, or to sell it. If you never sell your home, or if you sell your home in the future using any Cooperating Real Estate Broker you choose, you never have to pay us anything, ever.

How do I cancel this?

The Exceed Smart Homeowners Program℠ Homeowner Enrollment Agreement is a binding contract and thus cannot be canceled other than within three days from when you complete your registration. However, you are under no obligation to ever sell your home. If in the future you choose to sell your home, you will need to use a local reputable Cooperating Real Estate Broker you selected for your sale. That may be the local Broker you selected when you join the program, or a different Broker if you choose to change your selection for any reason at any time. Remember, you may modify your Cooperating Real Estate Broker selection at any time you like before you choose to list your home for sale in the future, and you may use any Cooperating Real Estate Broker you choose. If you elect to never sell your home, you never pay anything to anyone for your gift cards.

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